Privacy Policy

Ardenloisir – l’Escargot, located at Jevoumont 39
4910 Theux
Belgium, is responsible for processing personal data as reflected in this privacy statement.

Contact information:
https://www.lescargot.be
Jevoumont 39
4910 Theux
Belgium
+3287853845

Personal data we process
Ardenloisir – l’Escargot processes your personal data because you use our services and/or because you provide this data to us yourself.

Below is an overview of the personal data we process:

  • First and last name
  • Date of birth
  • Address details
  • Phone number
  • Email address
  • Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone
  • Location details
  • Data about your activities on our website

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect information about website visitors who are under the age of 16. Unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore encourage parents to be involved in their children’s online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at tineke@lescargot.be, and we will remove this information.

For what purpose and on the basis of which basis do we process personal data?
Ardenloisir – l’Escargot processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or promotional flyer
  • Calling or emailing you if necessary to perform our services
  • Informing you of changes to our services and products
  • To deliver goods and services to you
  • Ardenloisir – l’Escargot analyzes your behavior on the website in order to improve the website and tailor the offer of products and services to your preferences.

Automated decision-making
Ardenloisir – l’Escargot makes #responsibility based on automated processing decisions about things that could (significantly) affect individuals. These are decisions that are made by computer programs or systems, without the presence of a human (for example, an employee of Ardenloisir – l’Escargot). Ardenloisir – l’Escargot uses the following computer programs or systems:

use_explanation

How long we keep personal data

Ardenloisir – l’Escargot does not keep your personal data longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

retention_period

Sharing personal data with third parties
Ardenloisir – l’Escargot only discloses to third parties and only when necessary to fulfill our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, we use
Ardenloisir – l’Escargot uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Ardenloisir – l’Escargot uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. We also place cookies that track your browsing habits so that we can provide customized content and advertisements.

On your first visit to our website, we have already informed you about these cookies and asked your permission to place them.

You can opt out of cookies by setting your Internet browser to not store cookies. In addition, you can also delete any information previously stored through your browser’s settings.

For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also set on this website by third parties. These include advertisers and/or the social media companies. Below is an overview:

[ For example:
Cookie: Googly Analytics
Name: _utma
Function: Analytical cookie that measures website traffic
Retention period: 2 years ]

Viewing, modifying or deleting data
You have the right to see, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Ardenloisir – l’Escargot and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization named by you.

You may send a request to access, correct, delete, transfer your personal data or request the revocation of your consent or objection to the processing of your personal data to tineke@lescargot.be.

To ensure that the request for inspection was made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Ardenloisir – l’Escargot would also like to inform you that you have the possibility to file a complaint with the national regulator, the Personal Data Authority. You can do so at the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data
Ardenloisir – l’Escargot takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is still not secure or there are indications of misuse, please contact our customer service or at tineke@lescargot.be